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Contact Us

ANNOUNCEMENT

ATTENTION: We will be away for offsite meeting on 16 and 17 June 2022. 

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Our regular customer service operations is resumed to customers who are vaccinated. 

Prevailing Safety Management Measure released by MOH apply


If you have a question or concern relating to Accu-Chek products, please call or email us.

Emails will be attended to during normal business hours. Please allow up to 4 working days for a response.

Please note that this site is not intended or designed for reporting product-related adverse events to our company. To report a product-related adverse event please contact the Accu-Chek ExtraCare Customer Service Line directly at +65 6272 9200 (for Singapore).

In the event of a health emergency please contact Emergency Services at 995 or seek advice from your healthcare professional.

Accu-Chek ExtraCare Customer Service Line: 
Phone:+65-6272 9200 
Hours: 9:00am to 5:00pm (closed for lunch from 12:00pm to 1:00pm with effect from 1 Jan 2020
Monday to Friday excluding public holidays
Email: [email protected]

Postal Address:
Roche Diabetes Care Asia Pacific Pte. Ltd.
8 Kallang Avenue #11-07/09 Aperia Tower 1
Singapore 339509